Privacy Policy
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Privacy Policy for Revelation Avenue Choir
Last Updated: May 19, 2025
Revelation Avenue Choir (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, social media, email communications, and when you make enquiries or bookings for our services.
1. Information We Collect:
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and postal address.
- Event Details: Information about the event you are planning, such as the date, time, location, type of event, and estimated number of attendees.
- Musical Preferences: Any specific musical styles or song requests you may have.
- Budget Information (Optional): Your estimated budget for entertainment.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is typically collected through cookies and similar technologies (see section 5).
- Communications: Records of your correspondence with us, including emails and form submissions.
- Social Media Interactions: Information you provide when interacting with our social media pages (e.g., comments, messages, likes).
2. How We Use Your Information:
We may use your personal information for the following purposes:
- To Respond to Enquiries: To process and respond to your enquiries about our services and provide you with relevant information.
- To Provide Quotes: To prepare and send you tailored quotes for our services based on your event details.
- To Manage Bookings: To manage and fulfill your bookings, including communicating event details and coordinating with you.
- To Provide Our Services: To perform at your event according to the agreed-upon terms.
- To Communicate with You: To send you important updates, confirmations, and information related to your booking or enquiry.
- To Improve Our Services: To analyse website usage and feedback to improve our website, services, and customer experience.
- Marketing Communications (with consent): To send you promotional emails or newsletters about our upcoming performances or services, where you have provided your explicit consent to receive such communications. You can opt-out of these communications at any time (see section 6).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information:
We will only share your personal information with third parties in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing platforms, website analytics providers). These providers are contractually obligated to protect your information and only use it for the specific services they provide to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- Protection of Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security:
We are committed to ensuring the security of your personal information. We implement reasonable technical and organisational measures to protect your information from unauthorised access, use, disclosure, alteration, or destruction. These measures include:
- Secure storage of electronic data.
- Limiting access to personal information to authorised personnel only.
- Using secure communication methods where appropriate.
Please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Similar Technologies:
Our website may use cookies and similar technologies (e.g., web beacons) to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:
- Enhance your browsing experience.
- Personalise content.
- Analyse website traffic.
- Understand how users interact with our website.
You can control and manage cookies through your browser settings. You can choose to disable cookies or receive a notification when cookies are being used. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights:
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure (“Right to be Forgotten”): In certain circumstances, you have the right to request that we erase your personal information.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Withdrawal of Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided in section 8. We may require you to verify your identity before processing your request.
7. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of our business relationship, to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Revelation Avenue Choir [Your Choir’s Address – even a general location like Canterbury, Kent is helpful] [Your Choir’s Email Address] [Your Choir’s Phone Number (Optional)]
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
By interacting with Revelation Avenue Choir, you acknowledge that you have read and understood this Privacy Policy.